FAQs
Shipping Policies
We offer a flat rate shipping fee of $8.95. Orders over $100 ship for FREE!
We do our best to get your orders shipped out within 1-3 business days via USPS First Class and Priority Mail. You will receive a tracking number via email or text when your order ships.
We ship all of our orders using recyclable boxes, compostable peanuts and other earth-friendly packaging options. Please help us out by reusing, recycling or composting the packaging.
Customer Pick Up
You can also choose Customer Pick Up at checkout. Pick up orders are typically ready within 1-2 business days. You will receive an email notification when your order is ready for pick up.
Return Policy
We want you to be 100% happy with your products. If for some reason you are unhappy with your product, you may return it to us within 30 days from date of purchase for a full refund. You are responsible for shipping costs to return the item. We do not accept returns for custom formulas (this includes custom herbal blends, teas, tinctures and flower essences).
Terms of Use
FDA Disclaimer - The statements made regarding our products have not been evaluated by the Food and Drug Administration. These products are not meant to diagnose, treat, cure or prevent any disease. The information presented on our website is not meant as a substitute for or alternative to information from a healthcare provider. Please consult your healthcare professional about potential interactions or other possible complications before using any of our products. The Federal Food, Drug and Cosmetic Act requires this notice.
Ordering Bulk Herbs
We put a lot of thought and care into sourcing the highest quality organic and wildcrafted herbs on the market. We work with a variety of growers including some small local farms here in Colorado.
We sell our bulk herbs by the gram, which is a VERY SMALL unit of measurement. If you are used to ordering herbs in ounces, 1 ounce is approximately 28 grams. We require a minimum ordering amount of 7 grams (1/4 ounce) per herb and have a maximum ordering amount of 112 grams (4 ounces) per herb.
Our herbs are packaged in recyclable paper bags and powders are packaged in compostable ziplock bags. We recommend that you transfer them to a glass jar upon receiving for optimal shelf-life.
Below is a volume estimate to assist you when purchasing bulk herbs online. Please note that these are approximations to help guide you and NOT exact measurements. The volume will vary depending on the weight of each individual herb.
-7 grams of a heavy herb (like roots, berries or herbal powders) is approximately 1 TBSP.
-7 grams of a leafy herb (like raspberry leaf & mugwort) is approximately 3 TBSP.
-7 grams of a light flower (like chamomile & jasmine) is approximately 4 TBSP.